Nicarlo Luxe Refund & Return Policy

At Nicarlo Luxe, we value your satisfaction. If for any reason you are not completely happy with your purchase, our refund and return policy ensures a smooth process.

Return & Exchange Window

You may return or exchange your purchase within 3 days from the date of delivery.

Conditions for Return

• Items must be unused, unwashed, and returned in their original packaging with all tags attached.
• Articles must be in the same condition as received.
• Sale items are non-refundable and non-exchangeable.
• Articles priced below INR 3000 are not eligible for return, exchange, or refund.

How to Initiate a Return

• Contact our Customer Care Department via email to request a Return Authorization Form.
• Include the completed Return Form with your return shipment.
• Customers are responsible for shipping the item back to our designated warehouse.

Refund Policy

• Refunds are only applicable for customers who have paid via debit or credit card.
• Cash on Delivery (COD) orders are eligible for exchange only - no refunds will be issued for COD orders.
• Shipping charges are non-refundable, unless the item delivered was incorrect or defective.

Important Notes

• Exchanges are subject to product availability at the time your return is received.
• We reserve the right to refuse returns that do not meet our return policy criteria.

For any questions regarding our return and refund policy, don't hesitate to get in touch with our Customer Care team. Your satisfaction and confidence in Nicarlo Luxe are our top priorities.